sj777 Privacy Policy

1Who We Are

sj777 is an online casino and sports betting platform serving players in Bangladesh and the wider South Asian region. For the purposes of this Privacy Policy, sj777 acts as the data controller in respect of all personal information collected through the Site and its associated services. sj777 operates sj777.ws and is responsible for decisions about how your personal data is collected, used, stored, and shared. We are committed to protecting your privacy and handling your data with care, transparency, and integrity.

2Information We Collect

sj777 collects personal information through several channels: directly from you when you register, deposit, or contact support; automatically when you use the platform; and from third-party service providers such as payment processors and identity verification services. The categories of information we may collect include:

• Registration Data: Your mobile number, chosen username, date of birth, and any other information you voluntarily provide when creating your sj777 account. This is the primary data used to identify you as an account holder.
• Identity Verification (KYC) Data: A copy of your Bangladesh National ID Card (NID) or passport, and where required, a utility bill or bank statement as proof of address. KYC data is collected to verify your identity before processing withdrawal requests and to comply with anti-money-laundering obligations.
• Financial and Transaction Data: Details of deposits and withdrawals made via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment methods. This includes transaction amounts, timestamps, and payment method identifiers (but not full card numbers or full mobile wallet credentials, which are processed by payment providers, not stored by sj777).
• Usage and Activity Data: Information about how you use the sj777 platform, including games played, bets placed, session durations, pages visited, click patterns, and in-game behaviour. This data is used to improve the platform, personalise your experience, and identify unusual or suspicious activity.
• Device and Technical Data: Your IP address, device type and model, operating system version, browser type and version, screen resolution, and mobile network operator. This information is collected automatically when you access sj777 and is used for security monitoring, fraud prevention, and platform optimisation.

3How We Use Your Information

sj777 processes your personal information only for specific, legitimate purposes. We do not use your data for purposes that are incompatible with the reasons for which it was collected. The purposes for which we may use your information include:

• To create, verify, and manage your sj777 account, including confirming your identity through KYC procedures and maintaining your account balance and transaction history.
• To process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment methods, and to handle any payment disputes, refund requests, or chargeback investigations.
• To provide customer support, respond to your enquiries, resolve complaints, and communicate with you about your account, transactions, security alerts, and changes to sj777's terms or policies.
• To detect, investigate, and prevent fraud, money laundering, identity theft, collusion, cheating, and any other prohibited activities in accordance with sj777's Terms and Conditions and applicable law.
• To personalise your sj777 experience, including presenting game recommendations, tailored promotional offers, and content relevant to your interests and betting history (where you have not opted out of personalisation).
• To comply with applicable legal obligations, including anti-money-laundering (AML) requirements, age and identity verification obligations, and any order or request made by a relevant government authority or law enforcement agency.
• To analyse platform usage, conduct internal research and analytics, test and improve sj777's features, and monitor platform performance and stability — all in aggregate or anonymised form where possible.

4Legal Basis for Processing

sj777 processes your personal data only where a lawful basis for doing so exists. The legal bases upon which we rely are as follows:

• Contractual necessity: Processing your registration data, account information, transaction data, and KYC information is necessary to perform our contractual obligations to you as an account holder — namely, to provide access to the platform, process your bets, and pay out your winnings.
• Legal obligation: Processing for anti-money-laundering compliance, age verification, fraud prevention, and responding to lawful requests from authorities is required by applicable law. We cannot opt out of these processing activities.
• Legitimate interests: Platform analytics, fraud monitoring, and security operations are carried out in the legitimate interests of sj777 and its players. We balance these interests against your right to privacy and limit data use to what is strictly necessary.
• Consent: Where we process your data for direct marketing purposes (such as sending promotional SMS messages or personalised bonus offers), we rely on your freely given, specific, and informed consent, which you may withdraw at any time by contacting [email protected].

5Cookies and Tracking Technologies

sj777 uses cookies and similar tracking technologies to provide core platform functionality, analyse usage patterns, and improve the player experience. A cookie is a small text file placed on your device when you visit the Site. The categories of cookies we use are:

• Essential cookies: These cookies are necessary for the platform to function correctly. They enable core features such as account login, session management, and security verification. The platform cannot operate without these cookies, and they cannot be disabled.
• Analytics cookies: These cookies collect anonymised information about how players use the platform — including which games are most popular, how long sessions last, and which pages are most visited. This data helps sj777 improve the platform and tailor the experience to Bangladeshi players. Analytics cookies require your consent.
• Preference cookies: These cookies remember your settings and preferences — such as your chosen language — so that you do not have to re-enter them every time you visit sj777. Preference cookies require your consent and can be disabled without affecting core platform functionality.

You can manage your cookie preferences through your mobile browser settings. Disabling essential cookies will prevent you from using core platform features, including account login. For further information about how sj777 uses cookies, or to withdraw your consent to analytics or preference cookies, please contact [email protected].

6Sharing Your Information

sj777 does not sell or rent your personal data to any third party. We may share your personal information with third parties only in the following limited circumstances, and only to the extent necessary for the relevant purpose:

• Payment processors: We share necessary transaction information (such as your mobile number and deposit amount) with bKash, Nagad, Rocket, Upay, and our banking partners to process your deposits and withdrawals. These providers are contractually required to handle your data securely and use it only for payment processing.
• Identity verification providers: We share KYC documents (NID/passport copies) with our identity verification partners to confirm your identity before processing withdrawal requests. These partners operate under strict data protection agreements with sj777.
• Fraud prevention and security services: We share device identifiers, IP addresses, and behavioural data with fraud detection and cybersecurity service providers to protect the platform and its players. These providers act as data processors under our instructions and may not use your data for their own purposes.
• Legal and regulatory authorities: Where we are required to do so by applicable law, court order, or at the request of a relevant government or law enforcement authority, we will disclose personal data to the relevant authority. We will notify you of any such disclosure where we are legally permitted to do so.

7Data Retention

sj777 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. In practice, this means: account and transaction data is retained for a minimum of five years from the date of account closure, in compliance with anti-money-laundering record-keeping obligations. KYC documents are retained for a minimum of five years from the date the KYC verification was completed. Usage and analytics data is retained in aggregated or anonymised form for up to three years. Device and technical data is retained for up to twelve months from collection.

When personal data is no longer required and there is no lawful basis for retaining it, sj777 will securely delete or anonymise it in accordance with our data disposal procedures. You may request early deletion of your data in certain circumstances — see Section 8 (Your Rights) below. Note that some data cannot be deleted early where retention is required by law (for example, transaction records required for AML compliance).

8Your Rights

As a data subject, you have a number of rights with respect to the personal data that sj777 holds about you. sj777 is committed to facilitating the exercise of these rights promptly and without unnecessary delay. Your rights include:

• The right to access: you may request a copy of all personal data sj777 holds about you, free of charge, within a reasonable timeframe.
• The right to rectification: if any personal data sj777 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• The right to erasure: in certain circumstances (for example, where data is no longer necessary for the purpose it was collected, or where you withdraw consent), you may request that sj777 delete your personal data.
• The right to restrict processing: you may ask sj777 to suspend processing of your personal data in certain circumstances — for example, while a rectification request is being considered.
• The right to data portability: where processing is based on your consent or on contractual necessity, you may request that sj777 provide your personal data in a structured, commonly used, and machine-readable format.
• The right to object: you may object to processing based on legitimate interests, and you have an absolute right to object to your data being used for direct marketing at any time.

To exercise any of the rights listed above, please contact sj777 at [email protected] with the subject line "Data Rights Request" and a description of the right you wish to exercise. We will respond within 48 hours of receiving your request (Bangladesh Standard Time, UTC+6). Please note that some rights are subject to limitations — for example, we cannot delete data that we are legally required to retain for AML compliance purposes.

9Security of Your Data

sj777 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include 256-bit SSL/TLS encryption for all data in transit, encrypted storage for sensitive data at rest, strict access controls limiting data access to authorised sj777 personnel only, regular security audits and penetration testing of platform systems, and real-time fraud monitoring and anomaly detection systems.

Despite these measures, no digital platform can guarantee absolute security. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, sj777 will notify affected players without undue delay and will take all reasonable steps to mitigate the impact of the breach. If you have any reason to believe your sj777 account has been compromised, please contact [email protected] immediately.

10Third-Party Links and Services

The sj777 platform incorporates games and services provided by third-party game studios including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, Microgaming, and NetEnt. When you access these games, certain technical data (such as your session token and game preferences) may be shared with the relevant game provider to enable the game to function. These providers operate under their own privacy policies and data protection obligations. sj777 is not responsible for the privacy practices of third-party game providers beyond ensuring that data sharing agreements are in place. sj777.ws does not contain links to external third-party websites outside of the platform's operational services.

11Children's Privacy

sj777 is strictly an adult platform. Players must be at least 21 years of age to register and use the platform. sj777 does not knowingly collect, store, or process the personal data of persons under the age of 21. If you are under 21, you must not use sj777 or provide any personal information to us. If sj777 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account.

12Marketing Communications

With your consent, sj777 may send you marketing communications about new games, promotions, bonuses, and platform updates via SMS to your registered mobile number. We may also send you personalised bonus offers based on your gaming activity and preferences. You will be given the opportunity to opt in to marketing communications at the point of registration, and you may withdraw your consent at any time by contacting [email protected] or by following the opt-out instructions included in any marketing message we send you.

Withdrawing your consent to marketing communications will not affect your ability to use sj777 or access your account. It will only mean that you stop receiving promotional messages. Operational communications — such as deposit confirmations, withdrawal notifications, security alerts, and account updates — are not marketing communications and will continue to be sent regardless of your marketing preferences.

13Changes to This Privacy Policy

sj777 reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this Policy, we will notify you by posting a notice on the sj777 platform and, where appropriate, by sending a communication to your registered mobile number. The updated Policy will take effect from the date stated in the notice. We encourage you to review this Policy periodically to stay informed of how sj777 protects your personal data.

Your continued use of sj777 following the effective date of any amended Privacy Policy constitutes your acceptance of the updated Policy. If you do not accept the changes, you must stop using the platform and may request account closure by contacting [email protected].

14Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise your data rights, or want to make a complaint about how sj777 has handled your personal data, please contact our support team. We are committed to resolving all privacy concerns promptly and fairly. Our target response time for privacy-related enquiries is 48 hours (Bangladesh Standard Time, UTC+6).

Email: [email protected]